FREE for FAMOUSLY YOU REWARDS® Members*
FREE on orders of $75 or more
$7.95 Flat Rate
4-7 Business Days
Standard Shipping is not available when shipping to Alaska or Hawaii.
*Free Standard Shipping for FAMOUSLY YOU REWARDS Members, no minimum. Free shipping is valid in the contiguous US for members who are signed in during checkout.
Please note: only Standard Shipping is available for orders that include the purchase of Online-Only items and/or gift cards (must ship via Expedited Shipping to Alaska or Hawaii).
Cost for First Pair
Each Additional Pair
2 Business Days
An expedited order placed before 11 AM CT Monday-Friday will be shipped out the same day.
In Store (Free!)
What do I need to bring?
- Unworn product in its original box.
- Original receipt, original packing receipt or your confirmation email.
- One form of personal identification and the credit card used for the original purchase.
What to know:
- You must have the credit or debit card used for the original purchase, and
- You have not been warned or denied return in the past 180 days, and
- You have made three or fewer returns in the past year, and
- The merchandise is unworn and unwashed.
What do I need to know?
Famous Footwear offers $7.95 flat-rate shipping for returns by mail. You can print this pre-paid return shipping label and we'll deduct a return processing fee of $7.95 upon receipt of your return.
If you would like to make a return by mail, please follow these steps:
- Click here to get your return label and packing slip.
- Re-package your order and place the packing slip inside the box.
- Affix the return shipping label to the outside of the box.
- Upon receipt of your return, we'll deduct a return processing fee of $7.95 from your return order refund.
We only process returns at FamousFootwear.com if your purchase was made at FamousFootwear.com or shipped to your home. (In-store purchases cannot be mailed for refund and may be returned to any Famous Footwear store.) Defective or damaged merchandise can only be returned if it's unworn. Exchanges are only available in stores.
At Famous Footwear, our goal is to make sure that every time you shop with us, you go home with the right shoes in hand, on your feet, or on the way.
Which is why we created our Home Delivery service. If you're shopping in any of our stores and can't find your size or style, just ask an associate. We'll do our best to find the right shoes and deliver them to your home.
*Some exclusions apply. See store associate for details.