Rated 2 out of
Not HappyI purchased mine on July 20th and I loved them. They are so comfortable and i love the design. But after a month of only wearing them inside never outdoors (I work at a felicity where you can NOT wear shoes that are dirty and worn outdoors) the pattern that I loved so much started falling off. And I purchased them because I love the design and I am a loyal buyer of New Balance and have always bought them and were so happy with them before. And just to clarify i bought wide width so there was no tugging on the appliques from my wide feet. I called my local store they could not help me due to i'm over the 60 day policy and i called the costumer service center they could not help me and gave me the New Balance costumer service number to call.But i have been trying for the last 6 hours to call and speak with someone but when you call you are told they are experiencing high call volumes and hang up on you. I have tried everything my shoes are in immaculate and pristine condition since they are only 4 months old BUT they look horrible due to the design coming off of them. I have just wasted my hard earned money and now need to rethink about where i buy mine and my family shoes.
Date published: 2017-11-08
Rated 5 out of
Great looking shoeNot only is the shoe great looking, but it feels great and has wonderful support. I bought it in two different colors because I like them so much.