COVID-19: Store Safety
We are so excited to see you in our stores! When you walk through our doors, rest assured that we’ve been working hard to make sure you feel safe shopping with us. We’ve enhanced our safety and cleaning procedures in all of our stores (see details below). You can check the store hours of your local store by clicking here.
Due to shipping delays across the country, please allow additional time for your order to arrive. We expect many customers to receive their orders within 4 – 7 business days.
Please note, in order to create an exceptional customer experience, orders placed on Famous.com are processed and shipped as quickly as possible. This means that we are unable to modify or cancel an order once it has been placed. If you wish to return an order, please refer to our return policy below.
Consumer Care is open (Mon-Fri: 9:00 a.m. - 6:00 p.m. CST, Sat: 10:00 a.m. - 5:00 p.m. CST) but experiencing longer than normal wait times. Thank you for your patience and understanding.
Please see below for additional details.
Due to shipping delays across the country, please allow additional time for your order to arrive. We expect many customers to receive their orders within 4 – 7 business days.
Please note, in order to create an exceptional customer experience, orders placed on Famous.com are processed and shipped as quickly as possible. This means that we are unable to modify or cancel an order once it has been placed. If you wish to return an order, please refer to our return policy below.
Consumer Care is open (Mon-Fri: 9:00 a.m. - 6:00 p.m. CST, Sat: 10:00 a.m. - 5:00 p.m. CST) but experiencing longer than normal wait times. Thank you for your patience and understanding.
Please see below for additional details.
In-Store Safety
Masks are required for associates and customers
To encourage social distancing of six feet, we have installed signage and floor markers, and adjusted the placement of benches
Enhanced Cleaning Procedures
Hourly cleaning of checkout counters, handles, benches, pin pads, iPads, fixtures, and more
Safe handling of merchandise and returns
Hand Sanitizing Stations
Placed at the front of every store
Reduced Maximum Capacity
Each store will post its maximum capacity on the front door
Reduced Store Hours
Check with your store for specific hours
Famously Fast Curbside Pickup (at most stores)
Order online. Delivered to your car.
Check with your store for participation and hours.
