Exclusions apply. Close
Buy one item, get a second item of equal or lesser value for half price. MIX AND MATCH SHOES AND BACKPACKS Excludes socks, insoles, shoe care, Bates, Birkenstock, Bogs, Born, Caterpillar, Dr. Martens, Dr. Scholl's Orig Collection, FILA Disruptor, Harley Davidson, Koolaburra by UGG, New Balance, OOFOS, Sarto by Franco Sarto, Steve Madden, TOMS, Under Armour, Via Spiga, select adidas, select ASICS, select Bzees, select Converse, select Dr. Scholl’s, select Fergie, select Franco Sarto, select LifeStride, select Naturalizer, select Nike, select Reef, select Ryka, select SOUL Naturalizer, select Teva, select Timberland, select Timberland Pro styles, select Vionic and select Zodiac. SOCKS: Buy one pair or pack of socks, get a second pair or pack of equal or lesser value for half price.

COVID-19 Central: Online Order & Store Opening/SAFETY Info

We are excited to announce that we have begun to responsibly reopen stores in specific locations by following these procedures. You can check the status of your local store by clicking here. While some stores remain temporarily closed, Famous.com is open and fulfilling orders. Due to shipping delays across the country, please allow additional time for your order to arrive. We expect many customers to receive their orders within 4 – 7 business days.

We have temporarily extended our return policy to 90 days. Rest assured, if you have a return that expires during our store closure period, we will still honor it once we reopen our doors.

Please note, in order to create an exceptional customer experience, orders placed on FF.com are processed and shipped as quickly as possible. This means that we are unable to modify or cancel an order once it has been placed. If you wish to return an order, please refer to our return policy below.

Consumer Care is open (10:00 am - 6:00 pm CT, Mon-Fri) but experiencing longer than normal wait times. Thank you for your patience and understanding.

Please see below for additional details.

Extended Return Policy

Return by Mail/Print Return Label

Store Opening Procedures

Track a Package

Check Gift Card Balance

Check Rewards Points

Curbside Pickup (Select Stores)

Contact Us (Experiencing Delays)

A Note from Molly Adams