BEARPAW Kids' Emma Boot Pre/Grade School Reviews
Rated 4.6 out of 5 by 453reviewers.
Rated 5 out of 5 by Pleasantly surprised Customer service Bearpaw has a reputation for good quality footwear at a reasonable price. I purchased a pair of boots for my granddaughter and they came apart at the seams, clearly from a bad run. I contacted customer service online and chatted with a rep who encouraged me to fill out the online claim despite the fact that I did not have the original receipt. I uploaded a picture and wrote a detailed explaination. Bearpaw sent me another pair. I applaud this company for their integrity. June 23, 2016
Rated 5 out of 5 by Rose0586 Very warm and cute They ate very warm for the cold weather, yet very cute for my daughter. July 2, 2016
Rated 5 out of 5 by Heather D Very Happy Consumer My 9 year old daughter received a pair of Bear Paw boots for her birthday in October. After a few months of wear, the sole lifted from the boot. This was very surprising since we always been extremely satisfied with our yearly Bear Paws purchases. Unfortunately, the store where they were purchased would not accept the return as it exceeded the return date. Needless to say, we were so saddened- for these boots were my daughter's favorite. At this juncture, I contacted Bear Paws directly. In fact, I received a return email within a few hours containing specific, simple instructions for return. Within just a few weeks, I received a new pair of beautiful Bear Paws at no charge. Companies like this, who actually provide quality product AND quality customer service, should be commended! Way to go, Bear Paws! April 20, 2016
Rated 5 out of 5 by lzteach Stands by their product! I bought a pair of Bearpaw for my daughter and the lining malfunctioned a few months later. I submitted my warranty claim with a pic and explanation and they processed it within a couple of hours- no hassle AND sent out a replacement pair immediately!! I have a pair of Bearpaw too and they are fabulous! I wouldn't purchase any other brand. I plan to by several more pairs of Bearpaw for next season!season April 13, 2016