return policy

If you are not fully satisfied with your purchase, you may return or exchange unworn or defective merchandise at any Famous Footwear store, or mail them with the original receipt, within 30 days of purchase.

Two Easy Ways to Return

1. To Make a Return at Any Store

Please bring...

• The item to be returned.
• The original receipt or the original packing receipt.
• One form of personal identification and the credit card used for the original purchase.

Click here to view our full Return/Exchange Policy

2. To Make a Return to FamousFootwear.com

• Box up the item with all original packing.
• Enclose a completed return form. (Included with original packing slip)

Refunds will be given in the original form of payment.


• Ship your package to:
  FamousFootwear.com Returns
  1000 East Main Street
  Fredericktown, MO 63645-9998
  

NOTE: For your protection, we suggest sending your return via insured parcel post or other traceable method. Shipping fees are not refundable and return shipping charges must be paid by customer. We cannot accept C.O.D. packages. Please allow 3 weeks for us to process your return. FamousFootwear.com is not responsible for returns until they are received in our warehouse.