log in |   view cart |  customer service |  rewards program
Famous Footwear
Search by City 
FamousFootwear.com is committed to your satisfaction. Help is always at your fingertips.
Call 1-888-869-1053
Monday-Saturday 8:00 AM - 9:00 PM CST
Sunday Closed
Our friendly service specialists will be glad to answer any questions you may have about our product or your order.

SATISFACTION GUARANTEED!
For items purchased on FamousFootwear.com, you can expect the same great service you receive at any of our over 800 stores nationwide. If you are not fully satisfied with your purchase, return your unworn shoes to your local Famous Footwear store or via mail with the original FamousFootwear.com packing receipt within 90 days from purchase date. We will exchange it or offer you a refund on your original credit card used for the purchase. Shipping is not refundable.

FREE RETURNS TO THE STORE
To return a FamousFootwear.com purchase to a store, please bring the following:

1.  The item you want to return and all packaging.
2.  To ensure proper credit, the original packing receipt.
3.  A form of personal identification and the credit card used for the original purchase.

Click here: For the store nearest you

RETURNS BY MAIL
To return a FamousFootwear.com purchase by mail:

1.  Box up the item and include all packaging.
2.  Enclose the original packing receipt and complete the form included with the shipment.
3.  Ship your package to:

FamousFootwear.com Returns
1000 East Main Street.
Fredericktown, MO 63645-9998
We have a number of ways to contact us:

Via Phone: Call 1-888-869-1053
Via our contact us form
Via Postal Mail:
Famous Footwear Customer Service
8300 Maryland Ave.
St. Louis, MO 63105

Famous Footwear knows that proper fit is so important to overall foot health. That's why we offer a 90-day money back guarantee on unworn shoes if you are not satisfied with the fit of any shoe purchased from us. To help you make an informed buying decision, we have provided you with printable fit assistance tools.

Click here to visit our fit assistance page.

Your purchase is secure
Privacy information

How to order
Where's my order?
How to manage my account
Site map